Frequently Asked Questions

Who do you work with?

  • Career and Job Changers
  • People at Work
  • Entrepreneurs
  • Business and Organizations
  • Students and New Graduates

What kind of issues do you address?

Signature Programs Include:

  • Career Direction: A Step by Step Process to Finding Your Career Direction and Personal Brand
  • Personal Branding: Define and Articulate Your Unique Value
  • Job Search Bootcamp: Guidance and Tools for Navigating a Productive Transition
  • Workplace Wellness: Resources for A Happy Healthy Workplace
  • The Interview: Graceful Self Promotion. How to Interview Like an Entrepreneur
  • Career Positioning and Career Specialization: Your Guide to Industry Expert

How do you help me? What is your process?

  • Select Your Program. We have several programs for you to choose from that will guide you through your career challenges and goals.
  • Complete the Career Goals Worksheet to help clearly understand and define your current situation, your goals, and what personal and professional satisfaction looks like for you.
  • Complete Modules. We have systemized and “templatized” the processes with step by step guidance to walk you through each step of the job and career transition process. Each program includes various exercises designed to provide a comprehensive understanding of your knowledge, skills, abilities, values, interests, needs, and more. You will begin receiving your program modules and exercises to begin working on.
  • Strategy Sessions. Once, you complete the exercises, you may schedule a meeting to discuss questions, issues, obstacles, strategy, and next steps.
  • Participate in Group Discussions to get on-demand support and guidance for every career issue you have

What is included in your program?

All Programs Include:

  • Career Consultant Review of documents, exercises, and strategy analysis and planning
  • Career Goal Planning Exercise
  • Program Inventories, Assessments, Worksheets, and Exercises
  • Comprehensive Resource Library: Templates, Swipe Files, Outlines, Scripts, Checklists, Blueprints, and more
  • Strategy Meetings
  • Online Collaborative Goals, Strategy, and Action Planning
  • Unlimited access to Career Consultant via Telephone and Email support between meetings as needed
  • Membership to Private Community where you will receive support and guidance from like-minded peers and career coaches

Where are your meetings held?

We work with our clients using Skype and FaceTime, which allows us to work nationally and internationally. We see our clients by appointment only.

Is Skype as effective as working in the office face to face?

We work with clients all over the world and country using Skype and other remote technology. It is not necessary to meet in person to achieve desired results and we find that it is just as effective as in-person meetings. The nature of our work is strategic and much of what we are doing in our meetings is reviewing results from exercises, discussing questions and obstacles, brainstorming, and strategic planning, which is effectively and conveniently accomplished using online technology.

Do you help write resumes?

We have free resume writing software available to our clients. If you are working with a career coach, they will provide feedback and advisory to help you write and edit your resume.

The Job Search Campaign includes one session of Collaborative Resume Writing with your career coach. You and your career coach will work together editing your resume online in real time.

The Personal Branding Operation offers resume development exercises and resume coaching to develop your resume.

If you need additional help with writing the resume, a writer is available to you for a fee. Our resume writers are experts in creating value-based marketing collateral aimed at making you “jump out of the pile” so that you get more attention and interviews.

What happens if I get stuck and I am not making progress? Do you guarantee results?

We have a no fail guarantee for our clients who are fully and actively participating in the work and our programs. If we do not think we are a good fit for our programs and we cannot help you, we will refer to the appropriate resource for you prior to accepting you as a client.

What is your success rate?

Success is determined by your desired outcomes, our program offerings, and your investment in the programs. It is not easy to NOT succeed in our programs if you are fully invested, show up to meetings, and complete the assignments and work assigned to you. Due to our policy to only accept clients that we believe we can help and are invested and accountable, we rarely see a lack of progress.

Clients results include:

  • Gain clarity around who you are, what you do and like best, and how you do it
  • Create a strong personal brand and become an expert and specialist in your industry
  • Identify skill gaps and necessary training and education needs
  • Experience improved productivity and performance
  • Become laser focused and effectively organize priorities, projects, goals, and interests
  • Become clear and focused on goals, projects, and strategies to achieve desired results
  • Create a career and life that you enjoy that motivates and inspires you
  • Experience improved quality of life by integrating work and life in healthy ways
  • Create laser focused targeted job search campaigns that help them find the “right” jobs
  • Secure meaningful work that they enjoy

Do you help place people in jobs or conduct job searches?

We do not offer headhunting or job placement services, however, we work with clients to develop clear, focused, strategic job search campaigns and often connect them with job resources and connections that we have available. We also teach our clients how to conduct focused and directed job search campaigns so that they are finding the most valuable resources and opportunities available to them. Because this is our life’s work, we have a well-developed database of resources and information for our clients. Additionally, we offer access to our extensive resource library.

My Issue is ____ Can you help me?

Not getting interviews

Not getting jobs

Can’t find opportunities

Do not know what I want to do

Do not know what I should do

Do not know what I do best

Have trouble interviewing

Do not know how to present or position myself

Am pigeonholed in a job or career I do not like

I am burnt out at my job and with my career

I need to improve my communication skills

I am disorganized and overwhelmed

Yes. We can help. 

How are you different from other counselors?

Our practice specialization is in Career Counseling and Workforce Development. We employ entrepreneurial principles and strategies to strengthen your position in the workforce.

Our programs have been developed from years of data collection and research and experience in career development. We have honed in on the most common career challenges and solutions and have developed very successful programs, systems, and guides that move people step by step through each of these career issues.

Several years working and collaborating with expertly educated and experienced career strategists allows for diverse and expert knowledge and contribution to our programming. As a result, we have been able to create step by step processes and guides for nearly every situation encountered in our career counseling practice.

Our team includes seasoned private practice career development professionals with expertise in career counseling and strategic development. They hold the highest education, credentials, certifications, and professional experience in workforce development.

We offer a clear and focused solution-driven method to help people move to the next steps in their careers resulting in excellent client outcomes and happy clients.  

Which program is best for me?

The Action Plan (90 Minute Strategy)

  • 90 Minute strategy session followed up with an action plan outlining and guiding your necessary actions and next steps. Gain clarity, direction, and focus on action steps to move you forward. This is the DIY action plan guiding your actions and next steps.

The Personal Branding Operation: Define and Articulate your Unique Value

Clearly Define and Articulate Your Core Skills

  • The Personal Branding program focuses on helping you clearly define and articulate your core skills and signature strengths to strengthen your personal and professional brand in preparation for a highly focused Job Search Campaign. Includes exercises in branding, resume coaching, and a job search campaign outline

Career Discovery and Reinvention 

Six Modules with career coaching strategy sessions. Unlimited support for the entire six weeks by phone and email as needed between meetings.

  • The Career Discovery and Reinvention Program is a 6 Module program that walks you through the Career Discovery and Reinvention process. It is a “done with you” process designed to provide more support and strategy to help you achieve clarity, direction, and focus with step by step guidance, support, and strategic collaboration with your career coach.

The Job Search Campaign 

Six Modules with job coaching strategy sessions. Unlimited support for the entire six weeks by phone and email as needed between meetings.

  • Six Weeks of Job Search Campaign Strategy and Execution with career coaching strategy sessions. It is a “done with you” job search campaign with step by step guidance through the entire job application and follow-up sequence process.

The Executive Twelve 

Career Discovery and The Job Search Campaign with career coaching.

  • The Executive Twelve is a “done with you” program that integrates Career Discovery and The Job Search Campaign into a Twelve-Module program. It is the complete Discovery and Reinvention to Job Application in one program.

Workshops are intensive and offered to facilitate the process in shorter periods of time for faster results.

6 Month and 1 Year Engagements are for entrepreneurs, businesses, and organizations who need full resources and strategic support for their teams. These are billed at daily and monthly rates with a contracted engagement.

Do I have to pay upfront?

Payment for the entire program is expected upfront before commencement of services. There are costs associated with our resources and career coaches time commitment to your program. Upon payment, your career coach begins the creation of your file, reviewing your documents, and allotment and planning of his or her time commitment to your case. If you need payment options, please reach out and discuss this with us.

Do you bill insurance?

We do not bill insurance. If you are a client with a mental health diagnosis that is covered by your insurance company, we can prepare a reimbursement form for you to submit to your insurance company. We suggest that you speak with your insurance company to see if they will cover our services and reimburse you for payment.

Can I talk to your previous clients?

Due to confidentiality laws regulating our practice we are unable to release the names and information of former clients. Additionally, we receive many inquiries for our services and it is not realistic to have our consultations calling our clients as it would be a full-time job for them to take calls answering questions about our services. Many clients have generously provided testimonials for our work, which can be found on our website.

What kind of training do you have, and what are your credentials?

Professional Brief
Dr. Kristen A Tolbert, EdD, LMHC | Founder Career CoLabs

Kristen Tolbert is the Founder and CEO of ‘Career CoLabs’ a small private firm that provides career counseling solutions for a modern evolving workforce. She is a Career Strategist specializing in Career Discovery and Career Reinvention and a Career and Workplace Satisfaction and Engagement Researcher. She has spent the past 19 years helping people navigate career and life satisfaction issues to achieve their personal and professional goals. Her practice provides career management services to people globally through career advisor guided online programs and in offices throughout the country.

Many of her clients are people who experience work in less “traditional” ways and find themselves in incompatible environments that no longer work for them. They often struggle with the notion of a 9-5 job in which they stay until they retire. Many of them are high earners experiencing the curse of the Golden Handcuffs realizing that they would rather take a pay cut than continue on the path doing work that makes them unhappy. They experience life and work more deeply and gain a sense of satisfaction and pleasure from work and a life that they find gives them balance, purpose, and meaning.

Kristen teaches clients how to be intentional, proactive, strategic, and tenacious in pursuing their personal and career interests and goals. Kristen specializes in career discovery through the program, “Careers Reinvented: A Step by Step Process to Finding Your Career Direction and Personal Brand.”

Kristen’s 19-year career includes work in profit and non-profits in private, state, and federal government sectors throughout the U.S. and internationally. Her experience includes personal and professional development work in conjunction with organizations such as the Medical University of South Carolina, the Department of Veteran’s Affairs, the Department of Juvenile Justice, and the U.S. Federal Government in addition to healthcare organizations, healthcare technology start-ups, and workforce development consultation for small and large businesses and organizations.

Kristen has a Doctorate in Education with a specialization in Organizational Leadership, and a Masters in Counseling Psychology. She is Nationally Board Certified as a Licensed Counselor and Master Career Counselor and a Qualified Supervisor for counselors seeking state licensure.

Kristen’s special interests are The Independent Workforce, Global Commerce and Economy, STEM Education and Careers, Entrepreneurship, Engagement Research, Workplace Culture, Work Psychology and Wellness, Human Potential, Goal Pursuit, Leadership, Higher Education, Technology, Neuropsychology, Career Self-Sufficiency, and Sustainable Communities.